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Privacy Policy

How we handle contact details, artwork files, and site analytics for Manual Vector Tracing.

Effective date: August 1, 2026  ·  Last updated: August 19, 2026

Manual Vector Tracing (“we,” “us,” or “our”) operates manualvectortracing.com. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a quote, contact us, upload artwork, or purchase our manual vector tracing and logo redraw services.

We are committed to protecting your personal information and maintaining the confidentiality of artwork and files submitted to us. This Policy explains the types of information we may collect, how we use it, when it may be shared, and the choices available to you.

By using our website or contacting us, you acknowledge that you have read this Privacy Policy. Where applicable, we will obtain your consent before processing information when consent is required by law.

1. Who we are

Manual Vector Tracing provides hand-drawn Adobe Illustrator redraws of logos and artwork. Contact details:

2. Information we collect

Contact and quote form

When you request a free quote or contact us through the website form, we may collect:

  • Name and business or company name
  • Email address and phone / WhatsApp number
  • Project details you provide (e.g. instructions, preferred formats, deadlines)
  • Any other text you choose to include in the message

Artwork and files

To prepare quotes and deliverables, we may receive logo or artwork files (for example JPG, PNG, PDF, AI, SVG, or screenshots) via the contact form, email, WhatsApp, or other channels you choose. These files may contain trademarks, brand assets, or confidential client designs. We treat them as confidential business material (see Section 5).

WhatsApp and email correspondence

If you message us on WhatsApp or by email, we process the phone number or email address you use, message content, and any files you send, solely to respond and fulfill your request.

Technical and usage data

Like most websites, our servers or hosting provider may automatically log basic technical data such as IP address, browser type, device type, referring URL, pages visited, and timestamps. We may also use cookies or similar technologies (see Section 4).

3. How we use your information

We use collected information to:

  • Respond to inquiries and provide free quotes
  • Perform manual vector tracing / logo redraw work and deliver files
  • Communicate about orders, revisions, payment, and support
  • Improve our website and service quality
  • Comply with legal obligations and protect against fraud or misuse

We do not sell your personal information or artwork. We may share limited information with trusted service providers when necessary to operate our website, process payments, provide communication services, perform analytics, measure advertising, or fulfill your order, as described in Section 7. We do not use client logos in our portfolio or marketing without your permission.

4. Cookies and Analytics

We may use cookies and similar technologies to help our website function properly, understand how visitors use our website, and improve our services.

We may use Google Tag Manager, Google Analytics, Google Ads conversion tracking, and related measurement technologies to understand website traffic, measure advertising performance, and identify actions such as quote requests, form submissions, and interactions with our website.

These technologies may collect information such as your IP address, browser type, device information, pages visited, interactions with advertisements, and conversion events. We use this information for website analytics, advertising measurement, and improving our marketing and user experience.

Some cookies may be placed by third-party service providers, including Google and other services we use to operate and promote our website. These third parties may process information according to their own privacy policies.

Where required by applicable law, we will request your consent before using non-essential cookies or advertising technologies. You may also manage or disable cookies through your browser settings, although doing so may affect certain website functionality.

Where applicable, you may also manage your Google advertising preferences through Google's Ads Settings.

For more information about how Google processes information, please refer to Google's privacy policies and applicable cookie/advertising documentation.

Cookie Consent

We use cookies and similar technologies to operate and improve manualvectortracing.com, understand how visitors use our website, and measure the effectiveness of our advertising and marketing activities.

Some cookies are necessary for the website to function properly, while others are used for analytics, advertising, and performance measurement. Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device.

You can choose to accept or decline non-essential cookies through our cookie consent banner. You can also manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect some website features or functionality.

Our website may use third-party services, including Google Analytics, Google Ads, and Google Tag Manager, which may place or access cookies or similar technologies in accordance with their respective policies.

Your cookie preferences may be updated at any time through the available cookie settings on our website.

5. File confidentiality

Client artwork is core to our service. We:

  • Use submitted files only to quote, redraw, revise, and deliver your project
  • Do not share, sell, publish, or reuse your files as samples without your consent
  • Limit access to people involved in quoting or producing your work
  • Take reasonable administrative and technical steps to keep files secure

No method of transmission or storage is 100% secure. We work to protect your data but cannot guarantee absolute security.

6. Data Retention

We retain personal information and uploaded artwork only for as long as reasonably necessary to provide our services, communicate with customers, manage orders, handle revisions, resolve disputes, maintain business records, and comply with applicable legal or accounting requirements.

  • Quote and inquiry information: We may retain information related to a quote or inquiry for up to 12 months after the last communication, unless a longer period is reasonably necessary for legitimate business or legal purposes.
  • Project files and uploaded artwork: We may retain customer-provided artwork and completed project files for up to 12 months after project completion to assist with revisions, customer support, or future requests.
  • Communication records: Emails, WhatsApp conversations, and other business communications may be retained for as long as reasonably necessary for customer service, business records, dispute resolution, or legal purposes.
  • Payment and transaction records: Information required for accounting, tax, fraud prevention, or legal obligations may be retained for the period required by applicable laws.
  • Deletion requests: Where applicable, you may request deletion of your personal information or uploaded artwork. We will review and process such requests subject to legal, contractual, security, or legitimate business requirements.

After the applicable retention period, we will delete, anonymize, or securely dispose of information when it is no longer reasonably required.

7. Third-party services

We may share information with service providers who help us operate the business, such as:

  • Website hosting and serverless / API infrastructure
  • Email delivery providers used to receive or send quote and order messages
  • Messaging platforms (e.g. WhatsApp) when you contact us there
  • Payment processors, if you pay through a third-party checkout we use
  • Google Tag Manager, Google Analytics, and Google Ads conversion tracking (see Section 4)

These providers process data on our behalf or as independent platforms under their own terms. We do not authorize them to use your artwork for their own marketing.

8. International Data Transfers

Manual Vector Tracing is operated from Dhaka, Bangladesh, but we provide services to customers worldwide. To operate our website, communicate with customers, process inquiries, manage projects, and provide our services, some information may be processed or stored outside Bangladesh.

We may use third-party service providers, such as website hosting, email, analytics, advertising, file storage, payment, and communication providers, that may process information in countries other than Bangladesh or the country where you are located.

When information is transferred internationally, we take reasonable steps to protect personal information and customer-uploaded artwork and require our service providers to handle information in accordance with applicable privacy and security requirements.

By using our website or submitting information to us, you acknowledge that your information may be processed internationally where necessary to provide our services and operate our business.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal data, or to object to certain processing. To make a request, email info@manualvectortracing.com. We will respond within a reasonable time. We may need to verify your identity before fulfilling a request.

You can opt out of non-essential marketing emails by replying or using any unsubscribe link provided. Transactional messages about quotes and orders are still necessary to provide the service.

10. Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has submitted information to us, contact us and we will delete it promptly.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The effective date at the top will change when we do. Continued use of the site after an update means you accept the revised Policy. For material changes, we may provide additional notice on the website.

12. Contact

Questions about privacy or this Policy:

See also our Terms & Conditions.